Terms and Conditions Mindfulness Retreat Spain

Bookings
The down payment is €550,=. If we receive this amount within 30 days after registration, you are secured of your spot on the training. The remainder of the amount is to be settled with the hotel upon arrival. We need your credit card details to secure your room. Ultimately 3 months prior to the start of the retreat, we will inform you whether the retreat will definitely go ahead. For bookings less than 3 months before the start, your spot is secured as soon as you have paid the down payment.

Cancellations
While we always try to treat cancellation sympathetically, we reserve the right to apply the following charges. Cancellation can be sent by email. Travel insurance to cover cancellation is a condition of booking.

We suggest you take out travel insurance as soon as you book your retreat, which will cover you for cancellations, as we cannot waive our cancellation policy or be liable for loss of your holiday in the event that you are unable to travel to the retreat.

If we can give your place to another customer who is on our waiting list, even within the one/ three month period, we will endeavor to do so and if this is possible we can offer you a full refund minus a €50 admin fee.

Cancellation period Cost
3 months or less prior to start of retreat No refund of down payment
3 months or more prior to start of retreat, or a definite go-ahead 50% refund of down payment

We reserve the right to cancel the retreat in case of insufficient number of applicants. Deadline: 3 months prior to retreat. In the event of cancellation of the retreat, the participant is entitled to a refund of the down payment. The participant is not entitled to any other compensation.

If for any reason a course teacher/leader becomes unavailable we will do our best in conjunction with the teacher to find a replacement teacher of similar training and quality. Wherever possible you will be advised in advance of any alterations.

Liability
We do not accept any liability for: Cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations or other events beyond our control, participants’ medical or psychiatric conditions which may develop during or subsequent to the holiday, loss of, or damage to, personal property of participants.

Health
Non-disclosure of relevant health information, whether physical or psychiatric, can invalidate your travel insurance and cancel our contractual obligation to you. You should in any case inform us of any health issues prior to booking.

In order to avoid injury we ask that you agree to follow all instructions given to you by the instructor as to when, where and how to perform and not to perform the physical exercises, it being understood that any deviation by you from such instructions shall be at your own risk. Students must listen to their own bodies and work within their own limitations. If any movements hurt or are uncomfortable, it is your responsibility to never take any exercise to a level of discomfort or pain.

We will not be held responsible for any injuries suffered, caused in whole or in part by failure to faithfully follow instructions.

Our holidays are not suitable if you cannot take responsibility for yourself either physically or emotionally. By signing this form you confirm that you are medically, physically, emotionally and in all respects fit and able to participate in this retreat.

Complaints:
In the unfortunate event of a problem or a complaint, in the first instance the client should address it immediately to the venue owner/manager. If not resolved, the client should contact us and we will attempt to mediate and resolve it for you as soon as possible so as not to detract from the enjoyment of your holiday. Please note that we are acting only to book the holiday on your behalf with the owner of the facility, the ultimate responsibility for resolution is between the client and the venue. However, we will always assist you with justifiable complaints provided we are notified of problems at the time they arise.

Legal Status
While promoting a venue does confer recognition of a good standard in accordance with our reputation, We are acting purely and solely as booking agents between, and on behalf of, both parties.